Customer Communications: Develop a high degree of proficiency with the products we offer to our customers. Designer/DIY/Crafting tools including printers, cutters as well as software & media Follow established internal policy for handling customer calls and requests Answer phone calls, online chat requests and field questions from customers from other platforms including Facebook, Shopify, etc. Respond to emails from customers regarding orders, shipping or product questions Reach out to customers regarding potential issues/notifications pertaining to their order Maintain a pleasant and professional demeanor even when handling tough customers Processing customer orders and product returns: Understand and learn the online platforms we sell on Understand product SKUs naming convention we use, know what each product looks like and its intended use Learn and understand the steps involved in processing an online order and processing drop shipments Daily processing of customer orders in the inventory management system to prepare the orders to be sent to the warehouse for shipment. Receive and review/(process) product returns and issue customer refunds Understand how vinyl inventory conversions and manufacturing orders work Pay range: 34K-$37K depending on candidate's experience and qualifications.
Premier Businesses in Boston, MA
- • Electronic Access Control
- • Code Compliant Door Hardware
- • Video Surveillance
- • Commercial Debt Collections
- • Corporate Collections Agency
- • Collection Litigation
- • Hair Coloring Services
- • Hair Cuts, Styling & Blow Dry
- • Updo & Hair Extensions
Things To Do in Boston, MA
Old State House
The Old State House is where The Declaration of Independence was born – the stand for American freedom began here. This important civic building was used as the first state house for the Commonwealth of Massachusetts after the American Revolution was won, and was later utilized as the home for a number of other services like city hall and post office. The Old State House has been a museum dedicated to early Boston and American history since 1881.
House of Blues Boston
Head to the House of Blues Boston for good food, good music and a great time. The entertainment venue has presented some awesome concerts since it was founded in the 1990s, with past performers like Weezer, Smashing Pumpkins, Dave Matthews Band, Foo Fighters, Matchbox 20, Coldplay, 311, Bush and hundreds of other musicians.
Massachusetts State House
Like many of the buildings in Boston, the Massachusetts State House serves as an embodiment of the city's important history. The state's capitol building, built in 1798, resides on land that once belonged to John Hancock. You'll recognize the building easily because of its 23-karat gold dome roof. You can see the State House while you're strolling down Freedom Trail, or you can opt for an in-depth tour of it's interior attractions.
Harpoon Brewery
Explore the beer making process at Boston's Harpoon Brewery. The brewery was the first to receive a permit to brew and package beer for sale to the public and is very proud to hold Permit No. 1. Tours take place on the weekend and include the opportunity to taste a few of the company's brews. If you'd like to forgo the tour and get straight to the beer, stop by during the week for a tasting.