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Outstanding Local Businesses

Outstanding Local Business Award Recipient for September & October 2023

Outstanding local business for September and October is being recognized for its contribution to its clients and the local community.

By: Sylvia Slezak | Oct 2023

Photo by reslmaier

Lofton Wells Insurance Agency - Memphis, TN

For more than thirty-eight years and counting, Lofton Wells Insurance has been serving the Memphis Tennessee area, and caring for each client in a way that most insurance companies don’t. They go beyond people’s needs and expectations to provide the best possible insurance. There are no cookie-cutter policies at this agency. Each Lofton Wells team member is highly experienced in and knowledgeable about insurance needs and is willing to go above-and-beyond for their clients.

While Lofton Wells may be rooted in Tennessee, they’ve grown to provide coverage across a dozen other states and as of today, they are licensed in a total of 13 states — Alabama, Arkansas, Arizona, Colorado, Georgia, Iowa, Illinois, Kentucky, Missouri, Mississippi, North Carolina, Texas, and, of course, Tennessee.

Services and insurance policies offered by Lofton Wells include, but may not be limited to, Personal Insurance (auto, home, condo, high-value home, renters, flood, umbrella, life, boat, motorcycle, event, RV, pet, long-term care, short-term and vocational rental), Commercial Insurance (auto dealers, business liability, commercial auto, commercial property, contractors, cyber liability, E&O, farm and ranch, commercial flood, group health, landlord liability, liquor liability, restaurant, workers compensation, natural disaster, risk management, condo building, dental office, garage repair shop, landscaping services, manufacturer, medical office, nonprofit, pet business, trucking, veterinary office, warehousing and logistics.


Today, Lofton Wells Insurance is a second-generation agency, providing insurance products to meet the needs and budget of every family. Back in 1982, when Harry Lofton had a dream to form more than just an insurance agency, he wanted to create an insurance family. Eleven years later in 1993, Harry Lofton’s daughter and current owner, Pamela Lofton Wells, started working with her father with the intent to continue growing the family business. Thus, the Lofton Wells Insurance Agency was born!

They had no idea back then that it would lead to so many business connections and relationships. Since then, they’ve grown to represent over twenty insurance companies and to provide a variety of insurance options to choose from that works best for both parties. This has lead to extended services and areas beyond the Memphis region. Because of Harry and Pam’s reputation for putting people first, they’ve become a “one-stop-shop” for all personal and commercial insurance needs, as well as being an upstanding pillar in their community.

For them “just fine” is not an option, and this shines through with the service and insurance products offered. Their belief system is why they will continue to stand out from your average insurance agency for years and years to come.

CityOf.com showcases thousands of incredible businesses in more than 300 industry categories that are located in over 100 major U.S. cities. The Outstanding Local Business Award (OLBA) is given to locally-owned and operated businesses in recognition of their services to the local community and have met all of the Criteria listed on https://www.cityof.com/outstanding-local-business-award-badge

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